Last Updated: [Insert Date]
Welcome to Cheap Waterford Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our curated home goods. By accessing this website and placing an order, you agree to be bound by these terms. Please read them carefully.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to users who are at least 18 years old or accessing with parental/guardian supervision. By using our site, you confirm you meet these requirements.
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, and product designs, is the property of Cheap Waterford Store or its suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Descriptions
We take care to accurately describe our bedding, home accents, and kitchenware products. However, slight variations in color or texture may occur due to monitor settings or natural materials. If you receive a product significantly different from its description, please contact us immediately.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.
3. Ordering and Payment
3.1 Order Process
Placing an item in your cart does not reserve it. Orders are only confirmed when we send an order confirmation email. We process orders within 1-2 business days (excluding weekends and holidays).
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You agree to provide current, complete, and accurate payment information. We reserve the right to refuse or cancel orders that appear fraudulent.
3.3 Pricing
All prices are in US dollars. While we check accuracy, errors may occur. If we discover an error in pricing, we will contact you before processing your order.
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95) via DHL or FedEx (10-15 business days after shipment)
- Free Shipping via EMS for orders of $50+ (15-25 business days after shipment)
Delivery times are estimates and may vary based on location and customs processing. We ship worldwide except to some Asian countries and remote areas.
4.2 Delivery Issues
You are responsible for providing accurate shipping information. If a package is returned due to incorrect address, refused delivery, or failure to collect, you will be responsible for reshipping costs.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for unused items in original condition with tags and packaging intact. Proof of purchase is required.
5.2 Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Opened bedding products (sheets, pillowcases, duvet covers)
- Used kitchenware items that contact food
5.3 Return Process
To initiate a return:
- Email [email protected] with your order number and return details
- Package items securely with all original materials
- Ship to: Cheap Waterford Store Returns, 521 Locust View Drive, Oakland, US 94607
Return shipping costs are the customer’s responsibility unless the return is due to our error.
5.4 Refunds
Refunds are processed within 3-5 business days after we receive your return. The refund will be issued to your original payment method. Please allow additional time for your bank to process the refund.
6. Customer Responsibilities
6.1 Accurate Information
You agree to provide accurate, current, and complete information during registration and checkout.
6.2 Prohibited Conduct
You may not:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with other users’ enjoyment of the site
- Misrepresent your identity or the origin of any content
7. Limitation of Liability
Cheap Waterford Store shall not be liable for:
- Any indirect, incidental, or consequential damages arising from product use or inability to use our website
- Errors or omissions in product information
- Delivery delays beyond our reasonable control (including customs delays, natural disasters, etc.)
Our total liability for any claim related to these terms or your orders shall not exceed the purchase price of the products in question.
8. Privacy and Data Protection
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the modified terms.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
11. Contact Information
For questions about these Terms and Conditions, please contact us at:
Cheap Waterford Store
521 Locust View Drive
Oakland, US 94607
Email: [email protected]
Phone: +1 (555) 123-4567
Thank you for choosing Cheap Waterford Store for your home decor needs. We appreciate your business and are committed to providing quality products and excellent customer service.
